Privacy

Cal Energy (“Cal Energy”) is committed to protecting your privacy and developing technology that provides you a productive and safe online experience. This Statement of Privacy applies to the Cal Energy website and governs data collection and usage. By using the Cal Energy website, you consent to the data practices described in this statement.

Collection of your Personal Information

Cal Energy collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Cal Energy also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Cal Energy. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Cal Energy for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Cal Energy website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Cal Energy public messaging systems, this information may be collected and used by others.

Cal Energy encourages you to review the privacy statements of websites you choose to link to from Cal Energy so that you can understand how those websites collect, use and share your information. Cal Energy is not responsible for the privacy statements or other content on websites outside of the Cal Energy and Cal Energy family of websites.

Third-Party Access to Information

Cal Energy uses Google Analytics to understand what people are doing on the Cal Energy website, and to make everything better. The Google Analytics privacy policy can be found at Google Privacy & Terms.

Use of Cookies

The Cal Energy website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Cal Energy pages, or register with Cal Energy site or services, a cookie helps Cal Energy to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Cal Energy website, the information you previously provided can be retrieved, so you can easily use the Cal Energy features that you customized.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Cal Energy services or websites you visit.

Use of your Personal Information

Cal Energy collects and uses your personal information to operate the Cal Energy website and deliver the services you have requested. Cal Energy also uses your personally identifiable information to inform you of other products or services available from Cal Energy and its affiliates. Cal Energy may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Cal Energy does not sell, rent or lease its customer lists to third parties. Cal Energy may, from time to time, contact you on behalf of external business partners about an offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Cal Energy may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Cal Energy, and they are required to maintain the confidentiality of your information.

Cal Energy does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Cal Energy keeps track of the websites and pages our customers visit within Cal Energy, in order to determine what Cal Energy services are the most popular. This data may be used to deliver customized content within Cal Energy to customers whose behavior indicates that they are interested in a particular area.

Cal Energy websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Cal Energy or the site; (b) protect and defend the rights or property of Cal Energy; and, (c) act under exigent circumstances to protect the personal safety of users of Cal Energy, or the public.

Security of your Personal Information

Cal Energy secures your personal information from unauthorized access, use or disclosure. Cal Energy secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected using encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Cal Energy will occasionally update this Statement of Privacy to reflect company and customer feedback. Cal Energy encourages you to periodically review this Statement to be informed of how Cal Energy is protecting your information.

If Cal Energy is involved in a reorganization, merger, acquisition, or sale of our assets, customer information generally is one of the transferred business assets as part of that deal. Cal Energy will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event. In such transactions, customer information remains subject to the premises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).

Contact Information

Cal Energy welcomes your comments regarding this Statement of Privacy. Please contact Cal Energy at help(at)calenergy.org.